Pricing built for public facility operations.

Two simple ways to pay: a predictable monthly plan sized to your facility footprint, or run free and let renter payments fund the platform. Every plan includes the full product - pricing scales with what you manage, not the features you can use.

Every plan starts with a 30-day guided trial. No credit card required.

Pay a predictable monthly fee for the software. Best for scheduling internal and partner use.

Collecting rental payments online too? Add it to any monthly tier and renters pay a 2% service fee plus processing at cost - half the rate of the payments-funded plan, because your subscription already funds the platform.

Tier 1

For one facility with a focused user community.

$129 / month

Billed annually. Monthly billing available.

✓1 facility
✓Up to 10 user groups
✓Unlimited admin & staff users
✓Up to 500 allocations / month
✓Full scheduling, billing & compliance platform

Get Started →

Tier 2

For departments managing several facilities and complex programs.

$199 / month

Billed annually. Monthly billing available.

Everything in Tier 1, plus:

✓Up to 3 facilities
✓Up to 30 user groups
✓Up to 2,000 allocations / month
✓Custom subdomain
✓Base rates with cost allocation pricing model

Get Started →

Tier 3

For city-wide operations and smaller districts.

$299 / month

Billed annually. Monthly billing available.

Everything in Tier 2, plus:

✓Up to 20 facilities
✓Up to 100 user groups
✓Up to 8,000 allocations / month
✓Priority support
✓Onboarding assistance

Get Started →

Tier 4

For school districts and multi-site operations.

$699 / month

Billed annually. Monthly billing available.

Everything in Tier 3, plus:

✓Unlimited facilities
✓Unlimited user groups
✓Unlimited allocations
✓Onboarding included

Talk to Us →

See full feature comparison

Compare tiers

All features shown are included unless marked otherwise. Tier capacity differences are listed first. The Renters pay column is the Free, payments-funded plan - online payment collection and tax/fee handling are built into it, and available on the monthly tiers as a 2% add-on.

Feature	Tier 1	Tier 2	Tier 3	Tier 4	Renters pay
Capacity
Facilities	1	Up to 3	Up to 20	Unlimited	Custom
User groups	Up to 10	Up to 30	Up to 100	Unlimited	Custom
Admin & staff users	Unlimited	Unlimited	Unlimited	Unlimited	Unlimited
Allocations per month	Up to 500	Up to 2,000	Up to 8,000	Unlimited	Custom
Booking & Allocation
Recurring schedules	✓	✓	✓	✓	✓
Multi-resource scheduling	✓	✓	✓	✓	✓
Lane / sub-unit allocation	✓	✓	✓	✓	✓
Day, week & month views	✓	✓	✓	✓	✓
Conflict detection & selective override	✓	✓	✓	✓	✓
Member change & cancellation requests	✓	✓	✓	✓	✓
Operating hours, seasons & closures	✓	✓	✓	✓	✓
Time-of-day rate variation	✓	✓	✓	✓	✓
Pricing & Billing
Group-based rates	✓	✓	✓	✓	✓
Facility-based rates	✓	✓	✓	✓	✓
Base rates with cost allocation	-	✓	✓	✓	✓
Per-block price override & discounts	✓	✓	✓	✓	✓
Scheduled rate changes with effective dates	✓	✓	✓	✓	✓
Invoice generation (PDF & Excel)	✓	✓	✓	✓	✓
Custom invoice branding	✓	✓	✓	✓	✓
Online invoice payment (card & ACH)*	Add-on	Add-on	Add-on	Add-on	✓
Tax, service fees & card surcharge*	Add-on	Add-on	Add-on	Add-on	✓
Cost Recovery
Public no-login schedule	✓	✓	✓	✓	✓
Website embed & pre-filtered links	✓	✓	✓	✓	✓
Per-group public visibility (full / reserved / hidden)	✓	✓	✓	✓	✓
Self-service registration & time requests	✓	✓	✓	✓	✓
Utilization report & underutilized-hours ranking	✓	✓	✓	✓	✓
Availability report with lane-level filters	✓	✓	✓	✓	✓
Compliance & Member Access
Insurance & document requirements	✓	✓	✓	✓	✓
Terms of use acceptance tracking	✓	✓	✓	✓	✓
Registration questionnaires	✓	✓	✓	✓	✓
Group document upload & admin approval	✓	✓	✓	✓	✓
Meets-requirements status badge	✓	✓	✓	✓	✓
Staff & view-only member roles	✓	✓	✓	✓	✓
Reporting & Analytics
Admin & member dashboards	✓	✓	✓	✓	✓
Hours and usage by group	✓	✓	✓	✓	✓
Hours and usage by facility	✓	✓	✓	✓	✓
Forecasted spend by group	✓	✓	✓	✓	✓
Revenue forecast by date range	✓	✓	✓	✓	✓
Historical spend & utilization	✓	✓	✓	✓	✓
Custom date-range reporting	✓	✓	✓	✓	✓
Row-level CSV export	✓	✓	✓	✓	✓
Communication & Transparency
Email notifications	✓	✓	✓	✓	✓
In-app notifications	✓	✓	✓	✓	✓
Audit logs & one-click undo	✓	✓	✓	✓	✓
Add to Google Calendar (single or full series)	✓	✓	✓	✓	✓
User-facing booking portal	✓	✓	✓	✓	✓
Branding & Access
Custom logo & color theme	✓	✓	✓	✓	✓
Custom subdomain	-	✓	✓	✓	✓
Role-based access control	✓	✓	✓	✓	✓
PWA / mobile install	✓	✓	✓	✓	✓
Data & Support
Daily automated backups	✓	✓	✓	✓	✓
Self-service restore (merge or full replace)	✓	✓	✓	✓	✓
Data export (CSV / JSON)	✓	✓	✓	✓	✓
Standard email support	✓	✓	✓	✓	✓
Priority support	-	-	✓	✓	✓
Onboarding assistance	-	-	✓	✓	✓

Capacity

Facilities

Tier 1: 1
Tier 2: Up to 3
Tier 3: Up to 20
Tier 4: Unlimited
Renters pay: Custom

User groups

Tier 1: Up to 10
Tier 2: Up to 30
Tier 3: Up to 100
Tier 4: Unlimited
Renters pay: Custom

Admin & staff users

Tier 1: Unlimited
Tier 2: Unlimited
Tier 3: Unlimited
Tier 4: Unlimited
Renters pay: Unlimited

Allocations per month

Tier 1: Up to 500
Tier 2: Up to 2,000
Tier 3: Up to 8,000
Tier 4: Unlimited
Renters pay: Custom

Booking & Allocation

Recurring schedules

Tier 1: ✓
Tier 2: ✓
Tier 3: ✓
Tier 4: ✓
Renters pay: ✓

Multi-resource scheduling

Tier 1: ✓
Tier 2: ✓
Tier 3: ✓
Tier 4: ✓
Renters pay: ✓

Lane / sub-unit allocation

Tier 1: ✓
Tier 2: ✓
Tier 3: ✓
Tier 4: ✓
Renters pay: ✓

Day, week & month views

Tier 1: ✓
Tier 2: ✓
Tier 3: ✓
Tier 4: ✓
Renters pay: ✓

Conflict detection & selective override

Tier 1: ✓
Tier 2: ✓
Tier 3: ✓
Tier 4: ✓
Renters pay: ✓

Member change & cancellation requests

Tier 1: ✓
Tier 2: ✓
Tier 3: ✓
Tier 4: ✓
Renters pay: ✓

Operating hours, seasons & closures

Tier 1: ✓
Tier 2: ✓
Tier 3: ✓
Tier 4: ✓
Renters pay: ✓

Time-of-day rate variation

Tier 1: ✓
Tier 2: ✓
Tier 3: ✓
Tier 4: ✓
Renters pay: ✓

Pricing & Billing

Group-based rates

Tier 1: ✓
Tier 2: ✓
Tier 3: ✓
Tier 4: ✓
Renters pay: ✓

Facility-based rates

Tier 1: ✓
Tier 2: ✓
Tier 3: ✓
Tier 4: ✓
Renters pay: ✓

Base rates with cost allocation

Tier 1: -
Tier 2: ✓
Tier 3: ✓
Tier 4: ✓
Renters pay: ✓

Per-block price override & discounts

Tier 1: ✓
Tier 2: ✓
Tier 3: ✓
Tier 4: ✓
Renters pay: ✓

Scheduled rate changes with effective dates

Tier 1: ✓
Tier 2: ✓
Tier 3: ✓
Tier 4: ✓
Renters pay: ✓

Invoice generation (PDF & Excel)

Tier 1: ✓
Tier 2: ✓
Tier 3: ✓
Tier 4: ✓
Renters pay: ✓

Custom invoice branding

Tier 1: ✓
Tier 2: ✓
Tier 3: ✓
Tier 4: ✓
Renters pay: ✓

Online invoice payment (card & ACH)*

Tier 1: Add-on
Tier 2: Add-on
Tier 3: Add-on
Tier 4: Add-on
Renters pay: ✓

Tax, service fees & card surcharge*

Tier 1: Add-on
Tier 2: Add-on
Tier 3: Add-on
Tier 4: Add-on
Renters pay: ✓

Cost Recovery

Public no-login schedule

Tier 1: ✓
Tier 2: ✓
Tier 3: ✓
Tier 4: ✓
Renters pay: ✓

Website embed & pre-filtered links

Tier 1: ✓
Tier 2: ✓
Tier 3: ✓
Tier 4: ✓
Renters pay: ✓

Per-group public visibility (full / reserved / hidden)

Tier 1: ✓
Tier 2: ✓
Tier 3: ✓
Tier 4: ✓
Renters pay: ✓

Self-service registration & time requests

Tier 1: ✓
Tier 2: ✓
Tier 3: ✓
Tier 4: ✓
Renters pay: ✓

Utilization report & underutilized-hours ranking

Tier 1: ✓
Tier 2: ✓
Tier 3: ✓
Tier 4: ✓
Renters pay: ✓

Availability report with lane-level filters

Tier 1: ✓
Tier 2: ✓
Tier 3: ✓
Tier 4: ✓
Renters pay: ✓

Compliance & Member Access

Insurance & document requirements

Tier 1: ✓
Tier 2: ✓
Tier 3: ✓
Tier 4: ✓
Renters pay: ✓

Tier 1: ✓
Tier 2: ✓
Tier 3: ✓
Tier 4: ✓
Renters pay: ✓

Registration questionnaires

Tier 1: ✓
Tier 2: ✓
Tier 3: ✓
Tier 4: ✓
Renters pay: ✓

Group document upload & admin approval

Tier 1: ✓
Tier 2: ✓
Tier 3: ✓
Tier 4: ✓
Renters pay: ✓

Meets-requirements status badge

Tier 1: ✓
Tier 2: ✓
Tier 3: ✓
Tier 4: ✓
Renters pay: ✓

Staff & view-only member roles

Tier 1: ✓
Tier 2: ✓
Tier 3: ✓
Tier 4: ✓
Renters pay: ✓

Reporting & Analytics

Admin & member dashboards

Tier 1: ✓
Tier 2: ✓
Tier 3: ✓
Tier 4: ✓
Renters pay: ✓

Hours and usage by group

Tier 1: ✓
Tier 2: ✓
Tier 3: ✓
Tier 4: ✓
Renters pay: ✓

Hours and usage by facility

Tier 1: ✓
Tier 2: ✓
Tier 3: ✓
Tier 4: ✓
Renters pay: ✓

Forecasted spend by group

Tier 1: ✓
Tier 2: ✓
Tier 3: ✓
Tier 4: ✓
Renters pay: ✓

Revenue forecast by date range

Tier 1: ✓
Tier 2: ✓
Tier 3: ✓
Tier 4: ✓
Renters pay: ✓

Historical spend & utilization

Tier 1: ✓
Tier 2: ✓
Tier 3: ✓
Tier 4: ✓
Renters pay: ✓

Custom date-range reporting

Tier 1: ✓
Tier 2: ✓
Tier 3: ✓
Tier 4: ✓
Renters pay: ✓

Row-level CSV export

Tier 1: ✓
Tier 2: ✓
Tier 3: ✓
Tier 4: ✓
Renters pay: ✓

Communication & Transparency

Email notifications

Tier 1: ✓
Tier 2: ✓
Tier 3: ✓
Tier 4: ✓
Renters pay: ✓

In-app notifications

Tier 1: ✓
Tier 2: ✓
Tier 3: ✓
Tier 4: ✓
Renters pay: ✓

Audit logs & one-click undo

Tier 1: ✓
Tier 2: ✓
Tier 3: ✓
Tier 4: ✓
Renters pay: ✓

Add to Google Calendar (single or full series)

Tier 1: ✓
Tier 2: ✓
Tier 3: ✓
Tier 4: ✓
Renters pay: ✓

User-facing booking portal

Tier 1: ✓
Tier 2: ✓
Tier 3: ✓
Tier 4: ✓
Renters pay: ✓

Branding & Access

Custom logo & color theme

Tier 1: ✓
Tier 2: ✓
Tier 3: ✓
Tier 4: ✓
Renters pay: ✓

Custom subdomain

Tier 1: -
Tier 2: ✓
Tier 3: ✓
Tier 4: ✓
Renters pay: ✓

Role-based access control

Tier 1: ✓
Tier 2: ✓
Tier 3: ✓
Tier 4: ✓
Renters pay: ✓

PWA / mobile install

Tier 1: ✓
Tier 2: ✓
Tier 3: ✓
Tier 4: ✓
Renters pay: ✓

Data & Support

Daily automated backups

Tier 1: ✓
Tier 2: ✓
Tier 3: ✓
Tier 4: ✓
Renters pay: ✓

Self-service restore (merge or full replace)

Tier 1: ✓
Tier 2: ✓
Tier 3: ✓
Tier 4: ✓
Renters pay: ✓

Data export (CSV / JSON)

Tier 1: ✓
Tier 2: ✓
Tier 3: ✓
Tier 4: ✓
Renters pay: ✓

Standard email support

Tier 1: ✓
Tier 2: ✓
Tier 3: ✓
Tier 4: ✓
Renters pay: ✓

Priority support

Tier 1: -
Tier 2: -
Tier 3: ✓
Tier 4: ✓
Renters pay: ✓

Onboarding assistance

Tier 1: -
Tier 2: -
Tier 3: ✓
Tier 4: ✓
Renters pay: ✓

* Billing your user groups directly - online card and ACH payment, plus Stripe Connect payouts - is available on any monthly tier as an optional add-on rather than part of the base subscription. It carries a fixed metro-tec service fee on the payments processed, in addition to your subscription. On the Renters pay plan those fees fund the platform, so it is included. Invoice generation, custom branding, exports, and manual payment tracking are included in every tier.

Running multiple departments?

Larger cities often run separate instances for different departments - Parks & Recreation, Aquatics, Civic Centers, School District facilities - each with their own user groups, billing relationships, and administrators.

Each instance is sized to its own tier. Additional instances receive a 15% discount on their listed tier price.

Example: A Tier 2 instance plus a second Tier 2 instance is $199 + $169/month. (15% off the second instance.)

Talk to us about a multi-department plan

Larger operation?

For deployments with more than 10 facilities, 60+ user groups per instance, district-wide rollouts, or specific requirements like SSO, custom integrations, or bespoke reporting - we'll scope a plan that fits.

Talk to Us

What you get back.

Reclaim staff hours

Customers replacing spreadsheet workflows typically save 8–15 hours of admin time per facility per week - time that goes back into programming, member service, and operational priorities.

Capture more usage

Faster response on allocation requests and clearer visibility into open time means more of your facility's capacity gets booked. Even small utilization gains often cover the subscription many times over.

Cleaner reconciliation

Auto-generated invoices, audit-ready records, and finance-friendly exports reduce billing disputes and shorten the close cycle for finance teams.

Want a tailored estimate for your facility? Contact us and we'll model it with your numbers.

Pricing questions

Are there setup or onboarding fees?

Onboarding is included with the Tier 3 and Tier 4 plans. For Tier 1 and Tier 2, optional onboarding packages are quoted based on your configuration - typical engagements run $2,500–$5,000 and include resource setup, allocation templates, admin training, and go-live support. Many customers self-onboard using our admin guide.

What happens if we exceed our plan's allocation limit?

Allocation limits are soft guidelines, not hard cutoffs - your scheduling won't break. If you consistently exceed your tier, we'll reach out about moving to the next plan. No surprise overage fees.

Can we change plans later?

Yes. Upgrade or downgrade at any time - changes prorate on your next billing cycle.

How does the "Free - renters pay" model work?

If your facility rents to outside groups and collects payment online, you can run on the payments-funded model instead of a monthly fee. We waive the monthly software fee entirely, and each paid booking carries two separately itemized charges at checkout: the payment processor's fee, passed through at cost, and a 4% metro-tec service fee. Payouts deposit directly to your facility's bank via Stripe Connect. Only the 4% service fee is retained by metro-tec - the processing fee goes to Stripe. The full platform is included; it's the same product, just funded by the rental program rather than a subscription.

What exactly are the two fees, and why are they listed separately?

The first is payment processing, charged by Stripe and passed through at cost with no markup - currently 2.9% + $0.30 for credit and debit cards, and 0.8% capped at $5.00 for bank transfer (ACH). The second is a flat 4% metro-tec service fee, which replaces the monthly subscription. We itemize them separately rather than quoting one blended percentage so that what a renter pays the processor and what they pay metro-tec are always distinguishable on the record. Processing rates are set by Stripe, not by us, and change only if Stripe changes them.

Who pays these fees on the payments-funded plan?

By default the renter pays both at checkout, so the platform is free to your facility. Fees apply only to approved, paid rentals - internal use and $0 reservations are never charged. Owners who prefer can choose to absorb the 4% service fee or split it with renters instead; the processing fee always follows the payment itself.

Should we pick the monthly plan or the payments-funded plan?

There are really three choices. If you're mostly scheduling internal and partner use, or you collect rental payments through your own accounts receivable by purchase order or check, the flat monthly plan is simplest - no percentage applies to anything. If you also want to collect rental payments online, add payments to any monthly tier and renters pay a 2% service fee plus processing at cost. And if you'd rather carry no line item at all, the payments-funded plan waives the monthly fee entirely and renters cover 4% plus processing. Not sure? Contact us and we'll model all three against your rental volume.

Can we add online payments to a monthly plan?

Yes, and it's a lower rate than the payments-funded plan. Adding online payment collection to any monthly tier carries a 2% metro-tec service fee on the payments processed, plus the payment processor's fee passed through at cost - against 4% on the payments-funded plan, where there is no subscription helping to fund the platform. Both are itemized separately at checkout, and both apply only to approved, paid rentals.

Which tier fits a school district?

Most districts fit Tier 4. A district typically rents out far more than the twenty facilities Tier 3 allows once gyms, fields, stadiums, theaters, cafeterias, and pools across every school site are catalogued, and it will usually carry well over a hundred community renter groups. Tier 3 fits a small district of roughly one or two high schools. Very large districts - several hundred bookable venues - are quoted individually rather than on the published tier.

How does the multi-instance discount work?

Each instance is priced based on its own tier, with a 15% discount applied to the listed price of each additional instance. The discount applies for as long as you maintain multiple active instances. Mix-and-match across tiers is supported - for example, a Tier 3 Parks & Rec instance plus a Tier 1 Civic Center instance.

Do you offer discounts for annual prepayment, multi-year contracts, or non-profits?

Annual billing is built into the listed prices. Multi-year, multi-site, and qualified non-profit discounts are available - contact us for a quote.

Can groups pay their invoices online, and who covers the card fees?

Yes. Once an admin sends an invoice, the group can pay it online by credit/debit card or US bank account (ACH) through secure Stripe checkout - paid status updates automatically. Each workspace can configure a tax rate, service fees, and an optional card-processing surcharge (ACH payments never carry the surcharge). Payouts can route directly to the facility's bank via Stripe Connect, with the configured service fee retained by metro-tec.

How does the 30-day guided trial work?

Every plan starts with a 30-day trial that includes a kickoff configuration session. We help set up your first facility, user groups, and pricing rules so you can evaluate the platform with real data - not a sandbox. No credit card is required to start, and there's no obligation at the end of the trial.

What happens at the end of the 30-day trial?

At the end of the trial, you choose whether to continue on the plan that fits your facility. If you continue, your configured data and schedules carry over - there's no rebuild. If you don't continue, we provide a full export of any data you've created during the trial.

How is data handled if we leave?

You retain full ownership of your data at all times. Full CSV and JSON exports are available from the admin panel. On cancellation, we provide a final snapshot of your data and retain backups for 90 days before deletion.

Not sure which tier fits?

Tell us about your facility and we'll recommend the right configuration. Or start a 30-day guided trial - no credit card required.

Get a Demo Start Trial

Or email us at info@metro-tec.com