Metro-Tec

Pricing built for public facility operations.

Two simple ways to pay: a predictable monthly plan sized to your facility footprint, or run free and let renter payments fund the platform. Every plan includes the full product - pricing scales with what you manage, not the features you can use.

Every plan starts with a 30-day guided trial. No credit card required.

Pay a predictable monthly fee for the software. Best for scheduling internal and partner use.

Tier 1

For one facility with a focused user community.

$99 / month

Billed annually. Monthly billing available.

  • ✓1 facility
  • ✓Up to 10 user groups
  • ✓Up to 2 admin users
  • ✓Up to 500 allocations / month
  • ✓Full scheduling, billing & compliance platform
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Most Popular

Tier 2

For departments managing several facilities and complex programs.

$169 / month

Billed annually. Monthly billing available.

Everything in Tier 1, plus:

  • ✓Up to 3 facilities
  • ✓Up to 30 user groups
  • ✓Up to 5 admin users
  • ✓Up to 2,000 allocations / month
  • ✓Custom subdomain
  • ✓Base rates with cost allocation pricing model
Get Started →

Tier 3

For city-wide and district-wide operations.

$249 / month

Billed annually. Monthly billing available.

Everything in Tier 2, plus:

  • ✓Up to 10 facilities
  • ✓Up to 60 user groups
  • ✓Unlimited admin users
  • ✓Unlimited allocations
  • ✓Priority support
  • ✓Onboarding assistance
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See full feature comparison

Compare tiers

All features shown are included unless marked otherwise. Tier capacity differences are listed first. The Renters pay column is the Free, payments-funded plan - online payment collection and tax/fee handling are exclusive to it.

Capacity

Facilities

Tier 1
1
Tier 2
Up to 3
Tier 3
Up to 10
Renters pay
Custom

User groups

Tier 1
Up to 10
Tier 2
Up to 30
Tier 3
Up to 60
Renters pay
Custom

Admin users

Tier 1
Up to 2
Tier 2
Up to 5
Tier 3
Unlimited
Renters pay
Custom

Allocations per month

Tier 1
Up to 500
Tier 2
Up to 2,000
Tier 3
Unlimited
Renters pay
Custom
Booking & Allocation

Recurring schedules

Tier 1
✓
Tier 2
✓
Tier 3
✓
Renters pay
✓

Multi-resource scheduling

Tier 1
✓
Tier 2
✓
Tier 3
✓
Renters pay
✓

Lane / sub-unit allocation

Tier 1
✓
Tier 2
✓
Tier 3
✓
Renters pay
✓

Conflict detection & override

Tier 1
✓
Tier 2
✓
Tier 3
✓
Renters pay
✓

Time-of-day rate variation

Tier 1
✓
Tier 2
✓
Tier 3
✓
Renters pay
✓
Pricing & Billing

Group-based rates

Tier 1
✓
Tier 2
✓
Tier 3
✓
Renters pay
✓

Facility-based rates

Tier 1
✓
Tier 2
✓
Tier 3
✓
Renters pay
✓

Base rates with cost allocation

Tier 1
-
Tier 2
✓
Tier 3
✓
Renters pay
✓

Invoice generation

Tier 1
✓
Tier 2
✓
Tier 3
✓
Renters pay
✓

Custom invoice branding

Tier 1
✓
Tier 2
✓
Tier 3
✓
Renters pay
✓

Online invoice payment (card & ACH)

Tier 1
-
Tier 2
-
Tier 3
-
Renters pay
✓

Tax, service fees & card surcharge

Tier 1
-
Tier 2
-
Tier 3
-
Renters pay
✓
Compliance & Member Access

Insurance & document requirements

Tier 1
✓
Tier 2
✓
Tier 3
✓
Renters pay
✓

Group document upload & admin approval

Tier 1
✓
Tier 2
✓
Tier 3
✓
Renters pay
✓

Meets-requirements status badge

Tier 1
✓
Tier 2
✓
Tier 3
✓
Renters pay
✓

View-only member role

Tier 1
✓
Tier 2
✓
Tier 3
✓
Renters pay
✓
Reporting & Analytics

Hours and usage by group

Tier 1
✓
Tier 2
✓
Tier 3
✓
Renters pay
✓

Hours and usage by facility

Tier 1
✓
Tier 2
✓
Tier 3
✓
Renters pay
✓

Forecasted spend by group

Tier 1
✓
Tier 2
✓
Tier 3
✓
Renters pay
✓

Historical spend & utilization

Tier 1
✓
Tier 2
✓
Tier 3
✓
Renters pay
✓

Custom date-range reporting

Tier 1
✓
Tier 2
✓
Tier 3
✓
Renters pay
✓

Row-level CSV export

Tier 1
✓
Tier 2
✓
Tier 3
✓
Renters pay
✓
Communication & Transparency

Email notifications

Tier 1
✓
Tier 2
✓
Tier 3
✓
Renters pay
✓

In-app notifications

Tier 1
✓
Tier 2
✓
Tier 3
✓
Renters pay
✓

Audit logs

Tier 1
✓
Tier 2
✓
Tier 3
✓
Renters pay
✓

Calendar export (iCal)

Tier 1
✓
Tier 2
✓
Tier 3
✓
Renters pay
✓

Google Calendar export

Tier 1
✓
Tier 2
✓
Tier 3
✓
Renters pay
✓

User-facing booking portal

Tier 1
✓
Tier 2
✓
Tier 3
✓
Renters pay
✓
Branding & Access

Custom logo & color theme

Tier 1
✓
Tier 2
✓
Tier 3
✓
Renters pay
✓

Custom subdomain

Tier 1
-
Tier 2
✓
Tier 3
✓
Renters pay
✓

Role-based access control

Tier 1
✓
Tier 2
✓
Tier 3
✓
Renters pay
✓

PWA / mobile install

Tier 1
✓
Tier 2
✓
Tier 3
✓
Renters pay
✓
Data & Support

Daily automated backups

Tier 1
✓
Tier 2
✓
Tier 3
✓
Renters pay
✓

Data export (CSV / JSON)

Tier 1
✓
Tier 2
✓
Tier 3
✓
Renters pay
✓

Standard email support

Tier 1
✓
Tier 2
✓
Tier 3
✓
Renters pay
✓

Priority support

Tier 1
-
Tier 2
-
Tier 3
✓
Renters pay
✓

Onboarding assistance

Tier 1
-
Tier 2
-
Tier 3
✓
Renters pay
✓

Running multiple departments?

Larger cities often run separate instances for different departments - Parks & Recreation, Aquatics, Civic Centers, School District facilities - each with their own user groups, billing relationships, and administrators.

Each instance is sized to its own tier. Additional instances receive a 15% discount on their listed tier price.

Example: A Tier 2 instance plus a second Tier 2 instance is $169 + $144/month. (15% off the second instance.)

Talk to us about a multi-department plan

Larger operation?

For deployments with more than 10 facilities, 60+ user groups per instance, district-wide rollouts, or specific requirements like SSO, custom integrations, or bespoke reporting - we'll scope a plan that fits.

Talk to Us

What you get back.

Reclaim staff hours

Customers replacing spreadsheet workflows typically save 8–15 hours of admin time per facility per week - time that goes back into programming, member service, and operational priorities.

Capture more usage

Faster response on allocation requests and clearer visibility into open time means more of your facility's capacity gets booked. Even small utilization gains often cover the subscription many times over.

Cleaner reconciliation

Auto-generated invoices, audit-ready records, and finance-friendly exports reduce billing disputes and shorten the close cycle for finance teams.

Want a tailored estimate for your facility? Contact us and we'll model it with your numbers.

Pricing questions

Are there setup or onboarding fees?
Onboarding is included with the Tier 3 plan. For Tier 1 and Tier 2, optional onboarding packages are quoted based on your configuration - typical engagements run $2,500–$5,000 and include resource setup, allocation templates, admin training, and go-live support. Many customers self-onboard using our admin guide.
What happens if we exceed our plan's allocation limit?
Allocation limits are soft guidelines, not hard cutoffs - your scheduling won't break. If you consistently exceed your tier, we'll reach out about moving to the next plan. No surprise overage fees.
Can we change plans later?
Yes. Upgrade or downgrade at any time - changes prorate on your next billing cycle.
How does the "Free - renters pay" model work?
If your facility rents to outside groups and collects payment online, you can run on the payments-funded model instead of a monthly fee. We waive the monthly software fee entirely, and a service fee is added to each paid booking at checkout - 5% on credit/debit card and 2.5% on bank transfer (ACH). Payouts deposit directly to your facility's bank via Stripe Connect, and the service fee is retained by metro-tec. The full platform is included - it's the same product, just funded by the rental program rather than a subscription.
Who pays the service fee on the payments-funded plan?
By default the renter pays it at checkout, so the platform is free to your facility. Fees apply only to approved, paid rentals - internal use and $0 reservations are never charged. Owners who prefer can choose to absorb the fee or split it with renters instead.
Should we pick the monthly plan or the payments-funded plan?
If you're mostly scheduling internal and partner use with little or no online rental revenue, the flat monthly plan is simplest and most predictable. If you rent to outside groups and want to collect payments online, the payments-funded model usually costs your facility nothing. Not sure? Contact us and we'll model both against your rental volume.
How does the multi-instance discount work?
Each instance is priced based on its own tier, with a 15% discount applied to the listed price of each additional instance. The discount applies for as long as you maintain multiple active instances. Mix-and-match across tiers is supported - for example, a Tier 3 Parks & Rec instance plus a Tier 1 Civic Center instance.
Do you offer discounts for annual prepayment, multi-year contracts, or non-profits?
Annual billing is built into the listed prices. Multi-year, multi-site, and qualified non-profit discounts are available - contact us for a quote.
Can groups pay their invoices online, and who covers the card fees?
Yes. Once an admin sends an invoice, the group can pay it online by credit/debit card or US bank account (ACH) through secure Stripe checkout - paid status updates automatically. Each workspace can configure a tax rate, service fees, and an optional card-processing surcharge (ACH payments never carry the surcharge). Payouts can route directly to the facility's bank via Stripe Connect, with the configured service fee retained by metro-tec.
How does the 30-day guided trial work?
Every plan starts with a 30-day trial that includes a kickoff configuration session. We help set up your first facility, user groups, and pricing rules so you can evaluate the platform with real data - not a sandbox. No credit card is required to start, and there's no obligation at the end of the trial.
What happens at the end of the 30-day trial?
At the end of the trial, you choose whether to continue on the plan that fits your facility. If you continue, your configured data and schedules carry over - there's no rebuild. If you don't continue, we provide a full export of any data you've created during the trial.
How is data handled if we leave?
You retain full ownership of your data at all times. Full CSV and JSON exports are available from the admin panel. On cancellation, we provide a final snapshot of your data and retain backups for 90 days before deletion.

Not sure which tier fits?

Tell us about your facility and we'll recommend the right configuration. Or start a 30-day guided trial - no credit card required.

Get a DemoStart Trial

Or email us at info@metro-tec.com